Help Center

Our local Honor Bank Help Center is here for your success.

Monday-Friday 8 am – 5 pm   |   Saturday 8 am – 12 pm
1-877-325-8031

Honor Bank employee showing how to utilize online banking to user

FAQs

We’re here to serve you, but maybe the answer to your question can be found here too.

072406865
Check out our Locations and Hours page.
Checkout our Locations and Hours.
If already locked out, the Help Center can rest your password by giving you a temporary one.
Most likely a fraud alert is on the account. Fraud will contact via text, email, or phone call with the information we have on file. If you have not received anything, you can call the fraud center at 800-237-8990. If after calling and there is no open case, you can contact the Help Center. We have access to two systems that we can go through to see any issues with the debit card. Even if the transaction did not go through, we can see any attempts made.
If not, please call 1-800-290-7893.    From there you will create your PIN.
Please call 1-800-290-7893 to reset your debit card PIN.
The Help Center has access to the debit card system to be able to make these changes. We can now process these requests on Saturdays from 8am-12pm as well.
Calling the Help Center is one way to get assistance on getting you started, or you can visit the myhonorbank.com website and enroll from there. You can call the Help Center at 1-877-325-8031
You may check your balance by accessing your Honor Bank Online Banking or Mobile App. It will give you your available balance as well as your transactions. We have EZ Phone Banking, simply call 800-325-0981 toll-free 7 days a week, 24 hours a day. You may also call the Help Center at 1-877-325-8031.
You can transfer funds by utilizing your Online Banking or Mobile App or you can call the Help Center at 1-877-325-8031 to assist you with a transfer. We also have phone banking, simply call 800-325-0981 toll-free 7 days a week, 24 hours a day.
You may call the Help Center at 1-877-325-8031 and we would be happy to get a payoff.
To check on the status of your direct deposit you can utilize your Online Banking, Mobile App, EZ Phone Banking (800-325-0981) or the Help Center can assist you by calling 1-877-325-8031.
More information on Online and Mobile Banking FAQs can be found here.