Online Banking

Home Loan Resources

Need assistance with your mortgage? We're here to help.

Payment Assistance

  • Options for homeowners with payment challenges

    If you're having trouble paying your mortgage, whether your challenges are temporary or long-term, we would like to work with you to find a resolution. In these situations, time is of the essence therefore you'll want to make us aware of your circumstances as soon as possible. Start by contacting us at 877-325-8031.

General Questions

  • Can I pay my mortgage online?

    Yes. You can make your mortgage payment online from your eligible Honor Bank account. Set up one time and recurring payments when you log in to your Online Banking account, Enroll now, and click on Transfers within the top menu. Or you may set up recurring payments directly from your Honor Bank or a non Honor Bank account. For assistance, please visit any branch office or call 877-325-8031.

  • Can I payoff my mortgage early?

    Yes. Please contact our Loan Servicing Department at 231-325-1745

  • Why was I charged $40 fee on my Home Equity Line of Credit

    Your Home Equity Line of Credit includes a $40 annual fee charged on the anniversary date of your loan's origination.

Escrow Account Questions

  • What is an escrow shortage and why did my monthly payment increase?

    When the funds in your escrow account are less than your property taxes and applicable insurance premiums due, it results in an escrow shortage. Even if you pay your shortage, your payment can increase if your annual property taxes or insurance premiums increase. Your monthly escrow payment included in your mortgage payment is based on projected activity for the coming year.

  • What is an escrow account minimum balance and how is it calculated?

    Under Federal law, we are allowed to maintain a minimum balance in your escrow account to use as a safeguard cushion in the event your property taxes and/or insurance payments increase. Unless your mortgage contract or state law specifies a lower amount, your escrow account minimum balance is equal to no more than two months escrow payments for your property taxes and applicable insurance premiums.

Important Notice

You're leaving this website

When you click continue you will connect to another website which we do not own or operate.